Wednesday 6 April 2011

AT&T still No. 1 on dropped calls, but iPhone owners seem satisifed

The AT&T iPhone 4 drops more calls than Verizon's model, yet customers of both carriers seem about equally satisifed, according to a ChangeWave Research study released yesterday.wholesale cool gadgets store

Questioning a total of 4,068 mobile phone users in a survey completed March 28, ChangeWave found that 82 percent of the Verizon Wireless iPhone 4 owners polled and 80 percent of those using AT&T's iPhone 4 said they were very satisified overall. The Verizon iPhone has been on the market since February, when it ended AT&T's long run of exclusivity for the Apple gadget.

But aside from the neck-and-neck satisfaction levels, Verizon holds in the upper hand in other key ways.

Among iPhone 4 users, Verizon scored the fewest dropped calls, with those surveyed reporting on average only 1.8 percent of all calls dropped over the past 90 days. That compared with AT&T iPhone 4 owners who said that on average 4.8 percent of all their calls were dropped over the same period.

The survey, which also looked at T-Mobile and Sprint, found that Verizon led the pack overall in the lowest number of dropped calls across the industry. Verizon mobile phone customers in general reported that on average only 1.4 percent of their calls dropped over the past 90 days. T-Mobile took second place with 2.3 percent dropped calls, followed by Sprint with 2.7 percent.wholesale Android Tablets

That again left AT&T to bring up the rear, with its mobile phone subscribers pointing to a average of 4.6 percent of all calls dropped over the past 90 days.

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